Privacy Policy

1. Data Collection

1.1 Personal data encompasses any information about the User that enables their identification. HASH7LABS LIMITED is entitled to collect, use, store, and transmit Customer data, which are divided into the following categories:

Contact data: including email address;

Profile data: including username, password, or referral code;

User trading activity data in the Application;

Technical data: including the IP address used to connect your computer or other device to the internet, Application login data (where applicable), browser type and version, timezone settings, browser plug-in types and versions, operating system and platform, information about your visit to the website, including complete URL addresses of resources, clickstream to, through, and from the website (including date and time), page response times, download errors, duration of visits to certain pages, information on interactions with the page (such as scrolling, clicks, and mouse hovers), methods used to exit the page, and any other information related to customer support inquiries;

Marketing and communication data: including User preferences for receiving marketing information from HASH7LABS LIMITED.

1.2 The aforementioned information is used for processing with the purpose of enhancing and administering the Services and Application, ensuring security, preventing fraud, complying with legislation, and other purposes with the User's consent.

2. Data Collection Methods

2.1 Direct Interaction: The User has the opportunity to provide contact data by filling out forms or getting in touch with HASH7LABS LIMITED via email or other communication means. Through direct interaction, data may be provided, which the User submits during account creation, subscription activation, marketing subscription request, participation in contests, promotions, or surveys, as well as when providing feedback about the Website and/or Application;

2.2 Automated Technologies or Interactions: When interacting with the HASH7LABS LIMITED Website and/or Application, technical data about the User's hardware, actions, and viewing patterns may be automatically collected by HASH7LABS LIMITED. This data may be collected using cookies, server logs, and similar technologies;

2.3 Receipt of Data from Third Parties or Public Sources: HASH7LABS LIMITED reserves the right to obtain the User's data from public sources and/or third parties (including but not limited to analytical service providers, advertising networks, search information providers, technical, payment, and other services) and/or from other internet resources managed by HASH7LABS LIMITED, as well as from other services provided by HASH7LABS LIMITED.

3. Personal Data Disclosure Policy

3.1 Customer data may be partially or fully disclosed in the following cases:

  1. Disclosure to a third party with the prior consent of the user;

  2. Disclosure of information to third parties or administrative or judicial authorities in accordance with applicable legal norms or requirements of administrative or judicial authorities;

  3. When it is necessary to transmit the User's data to a third party for the provision of products and services requested by the User;

  4. Other cases of information disclosure that are deemed necessary in accordance with applicable legislation or the Privacy Policy.

3.2 Apart from instances explicitly provided for in this Privacy Policy, HASH7LABS LIMITED commits to refrain from selling or disclosing Users' data to other commercial or non-commercial organizations or companies.

4.1 Ensuring Service Security

4.1 HASH7LABS LIMITED commits to taking all necessary technical and organizational measures to ensure the protection of User data from accidental or unlawful destruction, loss, alteration, as well as unauthorized disclosure, misuse, or any other unlawful processing;

4.2 he use of the Internet may involve certain security risks, and data transmission over the Internet may be unsafe. HASH7LABS LIMITED employs appropriate measures to protect users' data; however, it cannot guarantee absolute security of such data.

4.3 To ensure the security of data, Users are advised to adhere to the following measures:

  1. Enable two-factor authentication (2FA) for the Hash7 Application account (if available) and all exchanges;

  2. Safely store backup keys in a secure location, preferably in a limited-access storage providing maximum protection;

  3. Avoid sending API keys through instant messaging apps or storing them in cloud storage;

  4. Exercise caution and be particularly attentive to emails that may mimic official correspondence from exchanges to prevent phishing attacks;

  5. It is recommended to create backups of application security keys in case of loss or theft of the primary device to ensure account access recovery in unforeseen circumstances.

Implementing these measures will help ensure proper preservation and confidentiality of User personal data, prevent unauthorized access, and minimize the risk of data theft or loss. Users are advised to follow the provided instructions in the interest of their information security.

5. Storage of Personal Data

5.1 When determining the appropriate retention period for data, HASH7LABS LIMITED takes into account the volume, nature, and potential risk of harm resulting from unauthorized use or disclosure of data, the purposes of processing, and the possibility of achieving these purposes through alternative means;

5.2 When the User's data are no longer needed for the specified purposes, Hash7 undertakes to destroy, delete, or transform them into an safety form.

6. User Rights

6.1 The User is granted the following rights: Right to information and data access:

  1. Obtain information about the personal data being processed;

  2. Right to erasure: Request the deletion of personal data no longer needed for the relevant purposes;

  3. Right to object and restrict: Object to the processing of personal data and demand processing restrictions;

  4. Right to rectification: Rectify personal data to ensure accuracy and currency;

  5. Right to withdraw consent: Withdraw consent for the processing of personal data at any time;

  6. Right to access personal data: Request access to copies of personal data and verify their lawful processing;

  7. Right to rectify personal data: Request the rectification of incomplete or inaccurate personal data.

6.2 In case of security breaches or data leaks detection, HASH7LABS LIMITED will take all necessary measures to prevent or minimize potential consequences, as well as notify the User in accordance with the requirements of applicable data protection legislation.

This commitment to data security is an integral part of the Agreement. If you have any questions or believe that HASH7LABS LIMITED is not complying with this Privacy Policy, please contact us for clarification and resolution of any issues by e-mail:

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