Hash7 Gitbook: EN
  • #️⃣About Hash7
    • 👋Welcome!
    • 💫Differences and advantages
    • ❗Disclaimer
  • 1️⃣User Guide
    • 1.1 System balance top up
    • 1.2 Registration & Log in
    • 1.3 API Binding Tutorial
      • 1.3.1 Binance API Binding Tutorial
        • Binance: whitelist assets adding
      • 1.3.2 HTX API Binding Tutorial
        • HTX: whitelist assets adding
      • 1.3.3 Bybit API Binding Tutorial
        • Bybit: whitelist assets adding
      • 1.3.4 BingX API Binding Tutorial
      • 1.3.5 OKX API Binding Tutorial
    • 1.4 API Binding Tutorial (web-version)
      • 1.4.1 Binance API Binding Tutorial
      • 1.4.2 Bybit API Binding Tutorial
      • 1.4.3 HTX API Binding Tutorial
      • 1.4.4 BingX API Binding Tutorial
      • 1.4.5 OKX API Binding Tutorial
    • 1.5 Log: Transactions & Positions Record
    • 1.6 Partner page navigation
    • 1.7 Strategy copying
    • 1.8 Auto-renewal
    • 1.9 Installation of the Hash7 app via TestFlight (iOS/test mode)
    • 1.10 Operation with volatile coins
  • 2️⃣Quick start
    • ⁉️How to launch a strategy?
    • 2.1 Balance top up
      • 2.1.1 Balance top up via TrustWallet
      • 2.1.2 Balance top up via Tonkeeper
      • 2.1.3 Balance top up via Binance
      • 2.1.4 Balance top up via Bybit
      • 2.1.5 Balance top up via BingX
      • 2.1.6 Balance top up via OKX
    • 2.2 Subscription payment
    • 2.3 ''Auto'' strategy settings (Infinity Grid bot)
      • Grid setting modes
    • 2.4 ''Pro'' strategy settings (Infinity Grid bot)
    • 2.5 ''Auto'' strategy settings (Average Grid bot)
    • 2.6 ''Pro'' strategy settings (Average Grid bot)
    • 2.7 Portfolio guide
    • 2.8 Strategy Transfer
    • 2.9 Asset Import
  • 3️⃣Affiliate program
    • 3.1 Qualifications & conditions
    • 3.2 Examples reward distribution:
    • 3.3 How can I invite a partner?
  • 4️⃣TRADING BOTS
    • 4.1 Infinity Grid bot
    • 4.2 Average Grid bot
    • 4.3 DCA bot
    • 4.4 Futures Grid bot
    • 4.5 AI bot
  • 📜FAQ
    • Subscription & Payments
      • ❔How do I top up my wallet and activate my subscription?
      • ❔Auto-renewal & Grace period
      • ❔What happens to my personal partner structure in case of
    • Affiliate & Ambassador Program
      • ❔Is it possible to change the invitee?
      • ❔Why have I not moved up a level in the affiliate program?
    • Trading bots / Strategies
      • ❔Why is profit in the bot different from profit on the exchange (PnL)?
      • ❔The trigger price for a sale was reached, but the bot did not sell. Why does this happen?
      • ❔Why the position total in the app differs from the exchange?
      • ❔Why do some assets have a minimum position amount of 30/50 USDT?
      • ❔Why can't I specify less than 1% for ''Buy'' and ''Sell'' in the grid settings?
      • ❔Why is there a minimum value of 10 USDT for buying/selling an asset?
      • ❔When launching a strategy, the exchange balance pause is enabled. What should I do?
      • ❔Why can't I see my invitee's strategies?
      • ❔Insufficient funds on system balance. What does it mean and how to resume the work of the strategy?
      • ❔How will the bot buy and sell when I will change the grid settings in an already active strategy?
      • ❔What happens if the bot will buy and doesn't sell because of a falling market?
    • Account Management
      • ❔How can I delete my account?
      • ❔"Promo code" and "Discount code"
      • ❔What is the difference between "Delete" and "Reset"?
      • ❔What will happen if my account expires?
      • ❔What is the difference between ''Pause'' and ''Stop buying''?
    • Safety & Security
      • ❔Are my funds safe?
    • Exchange Binding
      • ❔Is it possible to trade on several exchanges at the same time in HASH7?
      • ❔Bybit's API key settings on the exchange are different from those in the tutorial.
      • ❔What should I do if I can't disable security controls on the Binance exchange?
      • ❔Can I bind two accounts with one API?
      • ❔Where can I find API Binding Instructions?
    • API Issues
      • ❔What should I do if I get the error Invalid API Key or permissions for action?
      • ❔What should I do if I get the error The requested symbol is not whitelisted?
      • ❔What should I do if I get the error Insufficient balance. “side”: “SELL”?
      • ❔What should I do if I get the error Insufficient balance. “side”: “BUY”?
      • ❔What should I do if I get the error Order quantity exceeded lower limit?
      • ❔What should I do if I get the error Compliance rules triggered?
      • ❔What should I do if I get the error You are not authorized to execute this request?
      • ❔What should I do if I get a notification with Insufficient balance on the system balance?
      • ❔What should I do if I get the error Your bybit account type is outdated?
      • ❔What should I do if I get the error bybit:"Insufficient balance"?
      • ❔What should I do if I get the error bingx:"Insufficient assets, please verify the assets status"?
      • ❔What should I do if I get the error bingx GET ... Bad Gateaway?
      • ❔What should I do if I get the error bingx:"The current system is busy, please try again later"?
    • General
      • ❔Is it possible to bind an exchange to a bot via a sub-account?
      • ❔Where can I learn about the most profitable and effective strategies ?
      • ❔Why open orders placed by the bot are not displayed on the exchange?
      • ❔What is an automated trading bot?
      • ❔What if the HASH7 app is not available for download on Google play?
      • ❔What is the difference between Hash7 and an exchange bot?
  • ⚙️technical support
    • Contacts
  • 📃Legal
    • Terms and Conditions
    • Privacy Policy
    • Disclaimer Statement for Digital Asset Trading
    • Rules for Combating Money Laundering and Illegal Currency Exchange
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Auto-renewal & Grace period

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Last updated 6 months ago

Auto-Renewal is a feature that allows a subscription to a service to be automatically renewed at the end of the current period without the need for manual renewal.

How does auto-renewal work in HASH7?

If the user has sufficient funds in their app balance and the auto-renewal feature is enabled, the subscription will be automatically renewed, and the amount will be deducted from the app balance. If there are insufficient funds, the renewal will not proceed, and the user will receive a reminder to renew their subscription.

In case the subscription payment is missed, a 3-day grace period is provided. During this period, the user retains access to all app features and continues to receive trading rewards.

When renewing an annual subscription during the grace period, the days spent in the grace period will be deducted from the total subscription duration.

If the subscription is not renewed within the grace period, access to the app's features will be revoked, and the accrual of affiliate program rewards will stop.

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