Hash7 Gitbook: EN
  • #️⃣About Hash7
    • 👋Welcome!
    • 💫Differences and advantages
    • ❗Disclaimer
  • 1️⃣User Guide
    • 1.1 System balance top up
    • 1.2 Registration & Log in
    • 1.3 API Binding Tutorial
      • 1.3.1 Binance API Binding Tutorial
        • Binance: whitelist assets adding
      • 1.3.2 HTX API Binding Tutorial
        • HTX: whitelist assets adding
      • 1.3.3 Bybit API Binding Tutorial
        • Bybit: whitelist assets adding
      • 1.3.4 BingX API Binding Tutorial
      • 1.3.5 OKX API Binding Tutorial
    • 1.4 API Binding Tutorial (web-version)
      • 1.4.1 Binance API Binding Tutorial
      • 1.4.2 Bybit API Binding Tutorial
      • 1.4.3 HTX API Binding Tutorial
      • 1.4.4 BingX API Binding Tutorial
      • 1.4.5 OKX API Binding Tutorial
    • 1.5 Log: Transactions & Positions Record
    • 1.6 Partner page navigation
    • 1.7 Strategy copying
    • 1.8 Auto-renewal
    • 1.9 Installation of the Hash7 app via TestFlight (iOS/test mode)
    • 1.10 Operation with volatile coins
  • 2️⃣Quick start
    • ⁉️How to launch a strategy?
    • 2.1 Balance top up
      • 2.1.1 Balance top up via TrustWallet
      • 2.1.2 Balance top up via Tonkeeper
      • 2.1.3 Balance top up via Binance
      • 2.1.4 Balance top up via Bybit
      • 2.1.5 Balance top up via BingX
      • 2.1.6 Balance top up via OKX
    • 2.2 Subscription payment
    • 2.3 ''Auto'' strategy settings (Infinity Grid bot)
      • Grid setting modes
    • 2.4 ''Pro'' strategy settings (Infinity Grid bot)
    • 2.5 ''Auto'' strategy settings (Average Grid bot)
    • 2.6 ''Pro'' strategy settings (Average Grid bot)
    • 2.7 Portfolio guide
    • 2.8 Strategy Transfer
    • 2.9 Asset Import
  • 3️⃣Affiliate program
    • 3.1 Qualifications & conditions
    • 3.2 Examples reward distribution:
    • 3.3 How can I invite a partner?
  • 4️⃣TRADING BOTS
    • 4.1 Infinity Grid bot
    • 4.2 Average Grid bot
    • 4.3 DCA bot
    • 4.4 Futures Grid bot
    • 4.5 AI bot
  • 📜FAQ
    • Subscription & Payments
      • ❔How do I top up my wallet and activate my subscription?
      • ❔Auto-renewal & Grace period
      • ❔What happens to my personal partner structure in case of
    • Affiliate & Ambassador Program
      • ❔Is it possible to change the invitee?
      • ❔Why have I not moved up a level in the affiliate program?
    • Trading bots / Strategies
      • ❔Why is profit in the bot different from profit on the exchange (PnL)?
      • ❔The trigger price for a sale was reached, but the bot did not sell. Why does this happen?
      • ❔Why the position total in the app differs from the exchange?
      • ❔Why do some assets have a minimum position amount of 30/50 USDT?
      • ❔Why can't I specify less than 1% for ''Buy'' and ''Sell'' in the grid settings?
      • ❔Why is there a minimum value of 10 USDT for buying/selling an asset?
      • ❔When launching a strategy, the exchange balance pause is enabled. What should I do?
      • ❔Why can't I see my invitee's strategies?
      • ❔Insufficient funds on system balance. What does it mean and how to resume the work of the strategy?
      • ❔How will the bot buy and sell when I will change the grid settings in an already active strategy?
      • ❔What happens if the bot will buy and doesn't sell because of a falling market?
    • Account Management
      • ❔How can I delete my account?
      • ❔"Promo code" and "Discount code"
      • ❔What is the difference between "Delete" and "Reset"?
      • ❔What will happen if my account expires?
      • ❔What is the difference between ''Pause'' and ''Stop buying''?
    • Safety & Security
      • ❔Are my funds safe?
    • Exchange Binding
      • ❔Is it possible to trade on several exchanges at the same time in HASH7?
      • ❔Bybit's API key settings on the exchange are different from those in the tutorial.
      • ❔What should I do if I can't disable security controls on the Binance exchange?
      • ❔Can I bind two accounts with one API?
      • ❔Where can I find API Binding Instructions?
    • API Issues
      • ❔What should I do if I get the error Invalid API Key or permissions for action?
      • ❔What should I do if I get the error The requested symbol is not whitelisted?
      • ❔What should I do if I get the error Insufficient balance. “side”: “SELL”?
      • ❔What should I do if I get the error Insufficient balance. “side”: “BUY”?
      • ❔What should I do if I get the error Order quantity exceeded lower limit?
      • ❔What should I do if I get the error Compliance rules triggered?
      • ❔What should I do if I get the error You are not authorized to execute this request?
      • ❔What should I do if I get a notification with Insufficient balance on the system balance?
      • ❔What should I do if I get the error Your bybit account type is outdated?
      • ❔What should I do if I get the error bybit:"Insufficient balance"?
      • ❔What should I do if I get the error bingx:"Insufficient assets, please verify the assets status"?
      • ❔What should I do if I get the error bingx GET ... Bad Gateaway?
      • ❔What should I do if I get the error bingx:"The current system is busy, please try again later"?
    • General
      • ❔Is it possible to bind an exchange to a bot via a sub-account?
      • ❔Where can I learn about the most profitable and effective strategies ?
      • ❔Why open orders placed by the bot are not displayed on the exchange?
      • ❔What is an automated trading bot?
      • ❔What if the HASH7 app is not available for download on Google play?
      • ❔What is the difference between Hash7 and an exchange bot?
  • ⚙️technical support
    • Contacts
  • 📃Legal
    • Terms and Conditions
    • Privacy Policy
    • Disclaimer Statement for Digital Asset Trading
    • Rules for Combating Money Laundering and Illegal Currency Exchange
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What should I do if I get the error You are not authorized to execute this request?

PreviousWhat should I do if I get the error Compliance rules triggered?NextWhat should I do if I get a notification with Insufficient balance on the system balance?

Last updated 11 months ago

📍Solution: This error is related to API key settings: most likely you have not set the trading permission in the key settings. You need to double-check each step according to these instructions:

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Instructions for HTX
Instructions for BingX
Instructions for Binance
Instructions for Bybit